330-848-4580  or  330-334-4579

Turn to the Heating & Cooling Experts!

For more information or to schedule a heating and air conditioning home evaluation or repair in Norton, Wadsworth, Akron & surrounding Northeast Ohio areas, call or contact Custom Comfort Heating & Air Conditioning today!

" Unbelievable service. My downstairs unit wasn't working so I called Custom Comfort Heating & Air Conditioning, they come out on a Thursday afternoon. They diagnosed the problem that I needed a new blower and the coils replaced. Custom Comfort had a new customer for life!!! Very highly recommend!!!

- Fran C. (yp.com review)

"New AC unit and adjusted our ducts. Nice people. Great experience. Techs were on time, friendly and professionally dressed. Installed a new ac unit, tuned up the furnace and adjusted our ducts so our house heats and cools efficiently/evenly. Very reasonable. Thanks"
-  Justin Goulet  (Google review)

"We woke up to a frozen house on one of the coldest days of this year. Our relatively new furnace (installed by a different company) was not working. After several hours of tinkering I finally gave up and called Custom Comfort. They are just a few miles away and I drive by their shop daily, I did not compare prices or interview companies the selection process was not sophisticated. Turns out that was ok, because Custom comfort had a service tech out within 30min of my call. While not overly talkative he clearly knew exactly what he was doing, within 15min the furnace was running again! He explained that he had to retrieve a part to complete the repair, but the heat was on and would function properly. He returned the same day and replaced the part."

- Josh Arnold (Google review)

For over 27 years, Custom Comfort has been providing heating & cooling expertise to local residents and businesses in Norton, Wadsworth, Akron and surrounding areas.  We pride ourselves on providing high qualilty heating, air conditioning and air quality products & services at reasonable prices you can afford. Following are comments from some of our customers about their experience with Custom Comfort Heating & Air Conditioning:

For all your Home comfort needs

​​Custom Comfort Heating & Air Conditioning, Inc.

     330-848-4580  or  330-334-4579   


"Thanks for the follow up and FYI-Derek did a fine job, as always, with my units. I had him at my previous house as well as my new house and enjoy the professionalism and work ethic he brings to the trade."

- DC, Chagrin Falls, OH, June 2020 (Email to Custom Comfort)

"I am writing a review for the Derek, the technician that came out to look at my unit tonight. I use your company every time I have an issue but I was talked into a service plan through dominion a few months ago for my AC so I had to call for a repair through them. They sent a tech out from a place called Bud's Hvac. He told me that my problem wasn't my AC that it was my Furnace (which isn't covered under the dominion plan) and that I needed to replace my control panel. That was $600.00 out of my pocket. Then, he tells me that he replaced a capacitor on the AC unit and that I was 3 pounds low on refrigerant. The unit would come on and then quit after about a minute of running. It was extremely loud. It's never loud-- and then it would just quit. He then said, my unit was shot and that I needed a new one and left with a non-running unit. My daughter called you to come out because she believed I was being taken advantage of --I'm 70 and have medical condition that requires AC. Your tech Derek, came out the same day, which was a hot Friday around 7-7:30pm, and he was polite and very helpful. Turns out, my daughter was right. Derek said the unit was wired backwards and was going to write up a report for me get back some of the money I paid the other company. He left-- with a perfectly running AC unit. He is a stellar employee. He was prompt, happy, and KNOWLEDGEABLE. I am canceling the plan with my gas company. Please, consider giving Derek some type of reward. He went out of his way to help me."

- Sheila, Akron, OH, June 2020 (Email to Custom Comfort)

"I know its been a week or so, but a made a note to myself to send you a message and let you know how happy I was when your company stopped out last week when we were having an issue. Derrick was extremely polite and gave us a few helpful hints with some other issues we are having. Thanks again." 

 - Eric Pirollo, June 2020 (Email to Custom Comfort)

"Outstanding service and attention to detail. Skilled technicians worked diligently to install my new heating and a/c system, all while taking extra precautions w/ floor and carpet coverings to keep everything clean while they worked. The techs were polite, pleasant and knowledgeable and the finished product not only works beautifully, it was installed with exact precision... very neat and orderly. Thank you Custom Comfort for an outstanding job!"

- Lisa, June, 2019 (Google review)

"Extremely satisfied with their people and the work performed. They were super responsive, professional and explained the issue and fix in detail. A++++ all the way around!!​​"

- Anthony Embrogno, May, 2018 (Google review)

" Had a great experience with custom comfort! The guys were very informative on our new unit , which was helpful. Looking forward to hopefully saving money on propane by having the electric heat pump."

- Kayle Becht, April 2018 (Google review)

" I called them and they came out the next morning. Their customer service was impeccable & the service tech was very thorough. I highly recommend them!"

-Christina W, April 12, 2018 (Yelp review)

"Just had a great scheduled visit from Custom Comfort. We love the security of just being on their yearly schedule. We get a visit, the furnace gets cleaned and filters replaces and we find out about any issues before they become problems. They are knowledgeable and very helpful. They left us an extra filter and explained how to use it. They also gave us some cool tips on how to keep our ducts at their best. Love these guys. Look forward to working with them as long as we are in the area."

-George Peckman, May 7, 2016 (Manta review)

"Incredibly quick, easy, trustworthy and professional, with great advice. Love these dudes. I recommend them to everyone I know."

- Rodney Smith, March 21, 2016 (Manta review)

"Excellent & Fast service!!! Knew exactly how to solve my issue without breaking the bank. Was very professional, on time. I would totally recommend Custom Comfort Heating & Air Conditioning to anyone who wants good honest work done at their home."

- David Miller, 02/28/2016 (Superpages review)

"Technician team of Custom Comfort Heating & Air Conditioning, Inc. are very professional and came as soon as possible after I called them for an emergency with the AC of my house. They answered all of my questions. My AC is working fine now. I highly recommend them!"
- James Martin, February 18, 2016 (Manta review)

"Having an entire new system put in and duct work I could not have been happier with my experience. Timely, cleanliness, and professional is of Custom Comfort Heating & Air Conditioning team far exceeded my expectations. I am comfortable knowing I have someone to contact for all my A/C and heating needs."
- Jimmy F. , 2/8/2016 (BBB review)

"I used heating installation service by Custom Comfort Heating & Air Conditioning, Inc in last winter. They did an amazing job!! I also used them to install heating units for my parents home. Look no further if you need heating system repair, service or installations in Ohio."
- Hannah Marcano, December 30, 2015 (Manta review)

"Custom Comfort is fantastic! Everyone here at Paul Davis Restoration of Cleveland Metro West appreciate you all! You all hold great professionalism, knowledge, and are available whenever we need ya! Thanks again for all you do! 
- The Staff of PDR West, Nov., 2016 (Google review)